Jack Interactive Service is an APP for IOS and Android, created to offer to the dealer or the Workshop Center a new effective communication channel, immediate, direct and always up to date; designed to strengthen the link with the customer by optimizing the contact processes to simplify a number of activities such as booking an operation at any time, have access to the configuration of your vehicle, have available times and contacts dealer or the Workshop support always updated, receive real-time communications, recall campaigns and much more.
The App – Dealer association, happens by scanning the QRcode generated automatically by the dealer DMS
List of customer vehicles, associated to a dealer, always updated
Your support team in the palm of your clients’ hand. Wherever they want, whenever they want.
A communication channel specifically designed to reach the customer
Immediate dispatch of recall campaigns
Business hours and contacts always up to date and close at hand
Real-time dispatch of reminders
Freedom to plan your activities without time constraints
A support team always available. Contacts and business hours always up to date.
Simple and intuitive to use. Designed for everyone, on all platforms.
Car configuration and characteristics always at your fingertips
Few simple steps!
An appointment by Jack takes less than one minute.
Thanks to the simplified procedure, to make an appointment has never been so easy and fast
Recall campaignsIf there is a recall campaign, it will be automatically included in the reservation required appointment
CouponsPossibility to select a servicing
Pre-codified serviceList of most common operations and possibility to enter notes for the service advisor
BookingThe chosen date and time with courtesy car service when available
Courtesy car panelPanel for the choice of type
of courtesy cars
Reservation summarySummary of submitted reservations previously done